Very flexible

Posted by Beth B. on 11/29/2005

A few months ago we had a strange situation come up and I got stuck finding something to do with my parents' dog. We cannot keep dogs at my apartment and so I needed to find a place that could house the dog for a few days immediately. I called a few places but many required reservations or wanted to see/evaluate the dog before putting her into their system. So our vet recommended Brooknelle and we are so glad that they did! I called them up, explained the situation, and they said that as long as the vet could fax over her records, it would be no problem and they'd take her that day. We really appreciated this flexibility! Plus, they were very nice and friendly. The dog is somewhat tempermental but they said that she was no trouble and would love having her back any time we needed them. Needless to say, my parents loved that! They have since used Brooknelle again and with no complaints.