In Business Since 1947
Serving your Local Area.
(877) 888-4980
Convenient appointments are available at Safelite or wherever you need us! Call us today or visit our website for more information.
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Having a damaged car window is an unexpected and unwelcome event, but now you're at the right place. Safelite AutoGlass has been the trusted expert in the vehicle glass business for nearly 60 years and we serve more than 2 million customers each year. Windshield repair is safe, effective, convenien, and takes less than 30 minutes to complete. This prevents further damage and restores the structural integrity of your windshield, without removing and replacing the glass. All Safelite repairs are backed by a national warranty and are guaranteed to pass lease turn-back and state vehicle inspections. We're Here When You Need Us! You can contact Safelite 24 hours a day, 365 days a year to schedule vehicle glass service, get a quote or discuss your flexible payment options.
Our company has grown to serving more than 2 million customers each year. At Safelite our goal is to be America's first choice for quality auto repair and replacement solutions. Through 24-hour instant scheduling, convenient mobile service, top-of-the-line materials and SafeTech™ certified technicians, you'll find that Safelite AutoGlass offers superior customer value and quality. Also, you'll rest easy knowing that Safelite is preferred by more insurance companies than any other vehicle glass provider. Trust America's auto glass repair and replacement experts. Safelite AutoGlass comes to you!-Point Service Pledge
At Safelite AutoGlass, we are committed to making sure your experience is the best it can be. In fact, we believe that your satisfaction is so important that we stand behind it with our 5-Point Service Pledge:
1. A SafeTech certified technician will provide a quality installation or repair, using high-quality parts and materials.
2. We will fully protect the interior and exterior of your vehicle where we are working.
3. We will clean your vehicle's exterior glass.
4. We will vacuum all broken glass after the work is completed.
5. We will provide a lifetime warranty on auto glass materials and workmanship for as long as you own or lease your vehicle.
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Posted by 1unbiasedreviewer on 10/19/2009
I read the reviews online after I already scheduled a mobile repair with Safelite. I disregarded them because they all just seemed to bash the company. I'm sure there are a few reputable branches of the company, but apparently Akron, OH is not one of them. How do you explain being late to an appointment with a 4-hour time slot? If I had schedule the appointment for 4pm and the guy called to explain he was running late and then showed up a little late, that would be fine. However, I waited from 12pm-3:50pm before calling the 800 number. The lady on the phone was nice and called the repair technician to find what the problem was. He said he hadn't called me yet but that he was going to be late - he would show up sometime between 4-5! I am usually very easy going and I forgive the guy - it's still ridiculous. I canceled the appointment and will be going somewhere local.
Posted by beep1027 on 10/19/2009
I scheduled my service online. They guys came to my home on a Saturday and were done in less than 30 minutes. They did a very professional job, and it didn't disrupt my day any.
Posted by J.Mooney on 9/22/2009
I took off from work because they promised they said they would be here between 8 and noon. Noon passed without a call from them. I called them and they said it would be at least another 30 minutes. I cancelled the job.
Posted by fastrman on 9/4/2009
Their phone rings to people laughing in the background. Someone finally noticed me 5 minutes later. That is when I told them they just lost my business and hung up! What a gang of unprofessional Bafoons !!! I'd rather drive down the hiway with NO windshield than do business with these cretins... No apology for letting me hang listless on the line. Pathetic manors and very UN-businesslike. Avoid at all costs and ignore the horrid commercials that run every day on the radio. Their service stinks!
Posted by wewhite on 8/31/2009
I can't remember when I have gotten such good service from a company. I had a reminder email the morning of my schedule date that had the name and Picture (great idea) of the tech that was coming. He called, was so nice, and did a great job. I will recommend them to all my friends.
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